Website and enquiry terms

Fire Risk Management This site passes your enquiry to one specialist firm that covers your area. We aren't that firm, and we don't carry out any inspection or fire risk work ourselves.

You can read this site, and print a page for your own personal use, without needing our permission. The words, images, layout and code are owned by Epsom Fire Services or by those who license them to us, and none of it may be copied for publication, reused on another site, framed, scraped, or otherwise misused.

Fire Risk Management Nothing on this site is a survey, a report, or advice about your particular property, and none of it should replace having the property inspected properly.

There's no cost to filling in and sending the enquiry form, and doing so doesn't create a contract between you and us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Any inspection, quote or work that follows is a matter between you and the specialist, under their own terms, not ours. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You're also free to get quotes from anyone else you choose.

The specialist firm that contacts you is answerable for their own inspection, advice, quotation, work and any guarantee they give. If something goes wrong with the work, raise it with them first, though we're glad to hear about it too.

We try to keep this site accurate and available, but we don't promise either, and we may change, update or remove any part of it without notice.

So far as the law allows, we exclude liability for loss arising from your use of this site or anything sent through it. Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.

A link from this site to another doesn't mean we run it or vouch for it. Once you leave our pages, that other site's own terms apply.

We may revise these terms as things change, and the version published here is the one that applies. Updating them doesn't affect an enquiry you've already sent.

These terms are governed by the law of the place where we're established. If you're a consumer, you can also bring a claim in the courts of the country where you live.

If you want to raise anything about these terms, or about how we've handled your enquiry, use the contact page. If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.